Expert Masterclass
Managing Risk and Customer Experience in M&A with AI
Format:
Time:
Duration:
Venue:
In-person training
09:00 AM - 05:00 PM
2 days
Singapore University of Technology and Design (SUTD)
Up to 90% SkillsFuture subsidies available for Singapore Citizens and Permanent Residents
This masterclass is designed to equip senior executives with the knowledge and tools to navigate complex M&A processes using Generative AI. The course will provide an overview of how AI can streamline due diligence, mitigate risks, and enhance customer integration, ensuring a seamless post-merger transition.
Meet the Trainers
Dr Francis Goh
Global Board Member, Customer Experience Professional Association (CXPA)
Independent Strategic Advisor, Bain & Company
Dr Francis Goh, Senior Advisor at Bain & Company, excels in digital innovation and customer experience, using Generative AI to tackle complex business challenges. With a background as a Digital Innovation Leader at Amazon, he has a proven track record of driving business performance and customer satisfaction through innovative solutions.
He provides strategic insight and hands-on leadership to help executives achieve transformational success with emerging technologies and breakthrough business models.
Terence Quek
Deputy Head, Mergers & Acquisitions
Rajah & Tann Singapore
Terence Quek is the Deputy Head of the M&A practice with over 22 years of experience in mergers and acquisitions, PE/VC deals, joint ventures, corporate restructurings, and commercial law.
He has advised on investments, collaborations, and transactions across various industries, including technology, banking, insurance, and healthcare.
Terence is also actively involved in investment deals spanning seed financing, early-stage funding, growth capital, and exits for both local and cross-border entities.
Wong Onn Chee
Chief Executive Officer, Rajah & Tann Cybersecurity
Technical Director, Rajah & Tann Technologies
Onn Chee's areas of expertise include information leakage protection, web security and security strategy. He is also one of the co-inventors for at least six international PCT patents and is the current Chapter Leader of OWASP Singapore. He is also a member of the working groups which developed Singapore's first standard on cloud security and Technical References on IoT Security.
Raymond Lum
Group Chief Executive Officer
Rajah & Tann Technologies
Raymond brings more than 25 years of experience in operations and management, of which 17 years within the technology sector. He held various management roles in publicly listed companies, corporate finance advisory firms, and government related organisations.
He led efforts in digital transformation, mergers & acquisitions, corporate planning, business operations, and international business expansion within the technology, built environment, real estate, retail, distribution, and logistics & fulfilment sectors.
Course Fees and Funding
The stated course fee payable in inclusive
of 9% GST.
This course is eligible for SkillsFuture Enterprise Credit.
This course is not eligible for the $4,000 credit under SkillsFuture Credit (Mid-Career)
top-up scheme.
Funding | Course Fees |
|---|---|
Full course fee inclusive of prevailing GST | S$2,180.00 |
SkillsFuture Course Fee Subsidy (70%)
| S$654.00 |
Enhanced Training Support for SMEs (90%)
| S$254.00 |
Mid-Career Enhanced Subsidy (90%)
| S$254.00 |
Other Masterclass Programmes
AI-Powered Legal Workflows: Prompt Engineering for Contracts and Compliance
The Using Prompt Engineering for Legal and Para-legal Work masterclass is a specialized program designed to introduce legal executives and para-legal workers to the concepts of foundation models and prompt engineering. The course aims to demonstrate how generative AI can revolutionize legal workflows and tasks through AI assistants. Participants will gain a deep understanding of the mechanisms and capabilities of large language models (LLMs) and learn to use prompt engineering effectively to enhance productivity and efficiency.
Format: In-person training
Time: 09:00 AM – 05:00 PM
Duration: 2 days
Venue: Singapore University of Technology and Design (SUTD)
Harnessing Generative AI and Transforming Legal Workflow using Prompting for Legal and Contract Executives
The Introductory Masterclass in Generative AI Prompt Engineering for Legal is designed to introduce senior legal executives and law partners to the foundational concepts of generative AI and prompt engineering. The course will provide an overview of how generative AI can transform legal workflows and tasks, making them more efficient and effective through AI assistants. Participants will gain an introductory understanding of LLMs and how to use prompt engineering to enhance their capabilities.
Format: In-person training
Time: 09:00 AM – 05:00 PM
Duration: 1 day
Venue: Singapore University of Technology and Design (SUTD)
AI & Cybersecurity for Leaders
Through case studies and frameworks, you will gain the executive literacy needed to ask the right questions, challenge assumptions, and make informed decisions about AI security investments. In the current threat environment, this isn't just technical competence; it's essential leadership.
Upon completion, you will possess the strategic competencies to champion secure, AI-driven digital transformation initiatives that strengthen operational resilience, stakeholder confidence, and competitive advantage in an increasingly complex risk environment.
Format: In-person training
Time: 09:00 AM – 05:30 PM
Duration: 2 days
Venue: Singapore University of Technology and Design (SUTD)
Mastering AI Ethics & Governance
This case-studies based management workshop will provide a broad and deep understanding of the ethical issues surrounding the development and deployment of AI, the regulatory parameters that define AI, and the frameworks that govern it in key countries. This Masterclass will provide you with some tools and governance frameworks to handle AI issues rationally, morally, and ethically.
